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Volgens de gasten' meningen, dienstverlening is onprofessioneel, wees wanneer je TotalEnergies Pitstop bezoekt. Deze plek is door Google als onder het gemiddelde beoordeeld.
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Beoordelingen van bezoekers over TotalEnergies Pitstop
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S
Verzoek om inhoud te verwijderen
Sinemincili Tonjeni
4 maanden geleden op Google
Just a refill station
S
Verzoek om inhoud te verwijderen
Sphesihle Vilakazi
5 maanden geleden op Google
This is strictly for the bakery at this branch. I bought a pie early in the morning and took two bites when I realised that the meat is rotten even though the pie says it was packed today, I ate the pastry sides of the pie and put the rest in the paper bag, then put it in my bag. I later went back to let them know, the worker was very helpful and understanding, however, when they fetched the manager, I was told that I won't be reimbursed because I ate the pie. I explained to them that I that I had a bite of the pie, THAT'S HOW YOU KNOW THE MEAT IS ROTTEN. The manger took that as me waking up one day to return a pie I didn't eat... for nothing?? Please take this as constructive criticism. And the manager should work I her passive aggressiveness. Take some tips from the worker at the bakery on how to speak to customers.
T
Reactie van de eigenaar
3 maanden geleden
Hi Sphesihle, we are very sorry to hear about your experience at TotalEnergies Pitstop. Please e-mail your details to customerservice.tmsa@mail.totalenergies.com so that the service station can get in touch.
Reacties tonen (1)
S
Verzoek om inhoud te verwijderen
Sibonelo Nkosi
8 maanden geleden op Google
I asked about Total points, attendant told me they don't have not sure why as most Total filling stations have.
T
Reactie van de eigenaar
7 maanden geleden
Hi Sibonelo, we are very sorry to hear about your experience at TotalEnergies Pitstop. Please e-mail your details to customerservice.tmsa@mail.totalenergies.com so that the service station can get in touch.
Reacties tonen (1)
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