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Good day Kay Apologies for the tiny pap and bland gravy. We normally ask our customers if they would like extra pap and in your case I personally did that, unfortunately you got the portion that was requested. We find dishing big portions people throw away food, hence we offer bigger portions on request with no extra charge. The meat portion remains the same. I'm not sure about the 'shitty' service you claim to havd received from us. You guys buy Kotas here almost every Saturday. I see you as a loyal customer I don't know why you would think otherwise. If there's more to this kindly contact the Foodshack directly on 062 287 2250, which is the same number you use when you place orders.