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Dear Col Wil, Thank you for your feedback. It's disappointing to hear about your experience, and we sincerely apologise for not meeting your expectations during your visit. Please could you kindly take a moment to forward us your contact details to https://spur235.goreview.co.za/goreview-crm?revid=XnnNsGCN so that we may get in touch with you directly to address your concerns. Hopefully, we can turn this around. Kind regards, Spur Team