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Hi Usanda, thank you for your feedback — We’re sorry to hear that your delivery experience wasn’t up to standard. Yesterday was an exceptionally busy day for us due to our Wednesday special and while we always aim to keep deliveries as quick as possible, this did unfortunately lead to longer wait times than usual. We’d really appreciate a bit more detail regarding the service you experienced, as this is not the standard we strive for. If there was anything specific during your interaction (either on the phone or otherwise) that we can improve on, please let us know so we can address it. Thank you again for your feedback — it helps us improve and serve you better next time. sgtpepperonishumansdorp101@gmail.com