Cosmo Dumplings - (Dumpling)

Dear Customer, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your recent order did not meet the standard of quality and taste we aim to provide, particularly regarding the mogodu. This is certainly not the experience we want for our customers, and we take concerns about freshness, preparation, and flavour very seriously. We would appreciate the opportunity to investigate what may have gone wrong with your order and to make things right. Please kindly contact us directly with your order details so we can address this matter with our kitchen team and work toward resolving this for you. We value honest feedback as it helps us improve, and we hope to have the chance to restore your confidence in Cosmo Dumpling. Kind regards, Cosmo Dumpling

Thank you so much, LebsM, for taking the time to share such a detailed review and for visiting us multiple times. We truly appreciate your support and honest feedback. We are happy to hear that you enjoyed the mogodu and found the portions generous – that really means a lot to us. At the same time, we sincerely apologize for the inconsistencies you experienced with our customer service and cleanliness. This is certainly not the standard we aim for, and your feedback helps us improve our team training and daily checks. Thank you also for your comments about the chakalaka, dumplings, spinach, and cabbage. We will definitely review the preparation to ensure we deliver the best possible quality and flavor for all our guests. Your suggestion about draining the oil from the chakalaka is especially appreciated. Regarding the menu and pricing display, thank you for bringing this to our attention. We will work on ensuring all items are clearly priced to make ordering easier for our customers. We’re grateful that despite the concerns you would still recommend us and especially our mogodu! We hope to welcome you back soon and provide you with an even better experience next time. Warm regards, Cosmo Dumpling Restaurant